Privacy Policy
Therapy Roots LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how information is collected, used, and protected when you visit our website. This policy applies only to website use and does not replace our Notice of Privacy Practices, which describes how protected health information (PHI) is handled for therapy services.
Information We Collect
We may collect personal information you voluntarily provide, including:
Name
Email address
Phone number
Information submitted through contact forms or appointment requests
We may also automatically collect limited, non-identifying information such as:
IP address
Browser or device type
Pages visited and dates of access
This information helps us improve website performance and user experience.
How We Use Your Information
We may use information to:
Respond to inquiries or schedule appointments
Provide information about services
Improve website functionality and security
Comply with legal requirements
We do not sell or rent your personal information.
Communication and Website Limitations
Communication through this website, including email or contact forms, may not be fully secure and does not establish a therapist-client relationship. Please avoid submitting sensitive or confidential information online.
Third-Party Services and Cookies
We may use third-party services (such as website hosting, scheduling, analytics, or payment processors) to operate our website. These services may collect information according to their own privacy policies. Our website may use cookies to improve functionality and understand how visitors use the site. You may disable cookies in your browser settings, though some features may not function properly.
Children's Privacy
This website is not intended to collect personal information from children under age 13 without parental consent. If such information is identified, we will take steps to delete it.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect information. However, no method of internet transmission is completely secure.
Your Rights
You may contact us to:
Request access to or correction of your information
Request deletion of information submitted through the website (when legally permitted)
Ask questions about this Privacy Policy
External Links
Our website may contain links to other websites. We are not responsible for their content or privacy practices.
Terms and Conditions
By using the website of Therapy Roots LLC, you agree to these Terms and Conditions. If you do not agree, please do not use this website.
Website Use
The information on this website is for educational and informational purposes only and is not a substitute for professional medical, mental health, or legal advice. Use of this website does not create a therapist-client relationship.
No Emergency Services
This website is not monitored for emergencies. If you are experiencing a medical or mental health emergency, call 911 or go to the nearest emergency room.
Communication and Appointments
Submitting a form, email, or appointment request does not guarantee services or establish a therapeutic relationship. Online communication may not be fully secure.
Eligibility
By using this website, you confirm that:
You are at least 18 years old, or
You are a parent or legal guardian acting on behalf of a minor
Intellectual Property
All website content is the property of Therapy Roots LLC and may not be reproduced or used for commercial purposes without written permission. Materials may be viewed or printed for personal, non-commercial use.
Limitation of Liability
To the fullest extent permitted by law, Therapy Roots LLC is not liable for damages resulting from:
Use or inability to use the website
Reliance on website information
Technical interruptions or unauthorized access
Governing Law
These Terms are governed by the laws of the State of Florida.
Notice of Privacy Practices (HIPAA)
This Notice describes how your medical and mental health information may be used and disclosed and how you can access that information. Therapy Roots LLC is required by law to protect the privacy of your Protected Health Information (PHI) and follow the terms of this Notice.
Your Rights
You have the right to:
Access and receive a copy of your records
Request corrections to your records
Request confidential communication methods
Request limits on how information is used or shared
Receive a list of certain disclosures
Receive a copy of this Notice
File a complaint without retaliation
You may file a complaint with:
U.S. Department of Health and Human Services – Office for Civil Rights
Phone: 1-800-368-1019
Website: https://www.hhs.gov/ocr
How We Use and Share Your Information
We may use or share your information for:
Treatment — to provide and coordinate care
Payment — to bill and receive payment for services
Healthcare Operations — to manage and improve practice operations
Uses Requiring Your Authorization
We will obtain written permission before:
Sharing psychotherapy notes (except as permitted by law)
Using information for marketing
Selling health information
Sharing information not described in this Notice
You may revoke authorization in writing at any time.
Disclosures Without Authorization
We may disclose information when required or permitted by law, including to:
Prevent a serious threat to safety
Report suspected abuse, neglect, or exploitation
Comply with legal requirements or court orders
Meet public health or regulatory requirements
Support workers’ compensation or law enforcement processes
Minors
Parents or legal guardians generally have access to a minor's health information, unless confidentiality is protected by law.
Our Responsibilities
We are required to:
Maintain the privacy and security of health information
Provide this Notice
Notify you if a data breach occurs
Follow the terms of this Notice
Changes to This Notice
We may update this Notice at any time. The current version will be available in our office and on our website.
Effective Date: 04/18/2026
Last Updated: 04/18/2026